One place to coordinate planned rides for your patients, residents or clients — matched to the appointment, with the right ride category and a return trip that follows the visit.
In the Czech Republic? Rides are arranged through Ordinační TAXI: ordinacnitaxi.cz
Clinics, outpatient centres and hospital departments whose schedule depends on the patient arriving.
Towns, regions, senior homes and home-care providers that arrange transport for residents and clients.
Booking a car is the easy part. The work that decides whether the patient actually reaches the appointment happens around it.
The ride is planned backwards from the time the patient has to be at the clinic, not from the moment somebody books.
Every request is classified A to D, so a patient who needs a ramp never gets a standard car.
We are not tied to one fleet. For each ride we choose a carrier that is licensed for what the patient needs.
Each launched city has a primary scheduled partner and a backup carrier, so a cancellation does not end the journey.
The return leg stays open as "patient ready" and is dispatched when the visit actually ends.
Reminders and confirmations go to the patient or family in their language, not only to the ordering organisation.
Anything unusual is escalated to a person. Automation never drives an exception on its own.
Every request keeps a record of what was ordered, confirmed and delivered, as a basis for invoicing and review.
You do not need an API to start. Coordination begins by phone or e-mail; a connection to your booking system can be discussed later and is set up individually.
Recurring trips, for example to dialysis or follow-up check-ups, can be planned where they fit an available ride category. Standing orders are set up individually.
We currently coordinate rides in the Czech Republic. In other countries we are looking for local partners and do not coordinate rides yet. Full coverage details →
The patient's condition decides which carrier is allowed to drive the ride. We classify every request with the ordering organisation. Ride categories A–D →
In an emergency call 112.